Help Center

Currently, we have 3 outlets: Brooklyn, NJ,  Florida
We offer curbside deliveries in all 52 states. Yes!

Call us toll-free at 1-866-MILCASA (866-645-2272)

to place an order  or email for more
details.

Currently, we are working to open 8 more stores soon: Boston, Washington
DC, Philadelphia, North Carolina, Ohio, Chicago, Toronto, Montreal

If the desired product is not in local inventory, we can rush production but transit time we can not rush. Most of our product area recustom made according to color, sizes, and models.

We listed prices, but some prices for custom order may take up to 24 hours. Simply contact our store manager with your design, size and other specifications directly or you can submit a “Get A Quote”
request

.dwg, .dxf, and .rfa files for most product are available per request.

Yes, we can order a few different options for pre-hung

We can offer a different hardware for our doors, kitchen, cabinets, and vanities

All out the product are custom made and in order to allow us to keep bringing you great deals and incredible prices, we do not except returns.

Yes, in an area where we have our outlets we offer all installation or recommend quality third-party installers other customers have used.

Yes, you can get a quote and purchase online standard sizes and colors.
Special sizes and colors will send quote by email with 24 hours.

If you have any questions please call us toll-free at 1-866-MILCASA (866-645-2272)

For warranty purposes, doors must be installed by a licensed contractor. Click here to download installation instructions.

Actual unit size is the size of the actual door product measured from outside edge of jamb to outside edge of a jamb.

Rough opening is the size of the opening in the wall where the door unit is placed. Generally, it is a half-inch greater than the actual door unit size.

To measure your rough opening, using a tape measure, measure horizontally from the inside edge of a stud to inside edge of the stud for the width. For height, measure vertically from the subfloor to the
bottom edge of the head stud.

Jambs are the frame the door is hung in.

Matching jambs are jambs that are the same wood and finish as the door
a slab that is hung in it.

Roof material  - 25 years
Designer ceilings  - 25 years
Exterior Aluminum doors - 10 years
Windows and Patio doors - 10 years
Exterior paneling  - 10 years
Glass backsplash  - 10 years
Interior paneling  - 5 years
Kitchen cabinets  - 5 years
Vanities  - 5 years
Custom made furniture  - 5 years
Interior doors - 3 years
Closet sliding doors - 3 years
Closet bifold doors - 3 years

More information about warranty

You can purchase doors directly from our 4 showrooms or online. Sending your inquiry/quote requests in via our on-line “contact us” forms will get you to the appropriate representative more quickly.

Custom orders take 45 calendar days (from point of returning signed production drawing) plus shipping time. Larger orders can take additional time to complete.

We ship all across North America and can also accommodate international shipping needs.
Local NYC shipping takes 1-3 days. Within contiguous 48 states, it generally takes 7-14 business days depending on your location. International deliveries vary based on customs and final destination.

Milcasa does not install. We can refer you to your local installer and we have installation instructions online
https://milcasa.com/instalation/how-to-install-exterior-doors

Our exterior doors  2” to 5" thick depending on the model you choose.

Door weights vary according to model and sizes. Average 25 lbs/per sq. ft.

Yes, single door 48” is the maximum width per door for heights between 96” and 120”